Order does take a while, but comes in within the timeline listed. I reached out to customer service on week 5 and had my kit within 4 days. He was great, responded quickly, and was able to answer all my questions. The flares quality was not what I had expected, especially for being $1300. A few minor scratches and chips but wasn't worth sending back for new ones and waiting another 5 weeks. The kit did not come with instructions as listed in the description. Not perfect, but I am happy with the flares and can't wait to get them installed!